Terms & conditions
FITLUC Service is defined as a Bootcamp, Personal Training, Online Coaching session, Online Class or any Online Subscription Plans or Bundles provided by FITLUC PTE. LTD.
Bookings for all FITLUC Services are non-refundable and non-transferable, unless otherwise stated.
Face-to-Face Personal Training
To reschedule a face-to-face personal training trial, please contact us at firstname.lastname@example.org 48 hours prior to your scheduled session time.
To reschedule an Online Coaching session, you can do so by logging in to your account and reschedule the upcoming session at least 24 hours prior to your scheduled session time.
Online Subscription Plans & Bundles
If you have booked a Monthly Payment Plan for our Online Services for a certain number of months of validity period, you will be automatically charged each month for the validity period committed for that plan without refunds, unless your plan is terminated by FITLUC.
Online Coaching sessions for eligible monthly payment plans are only valid for each billing month. Unused sessions cannot be carried forward to subsequent months.
For bundle plans, it will be a one-time payment and your bundle is valid throughout the stated validity time period.
By booking any FITLUC Service, you fully agree to comply with and be bound by the Terms and Conditions below:
1. Client must comply with safety instructions from the trainer, respect other gym users and always behave in an appropriate manner.
2. All fees paid cannot be refunded, nor transferable, unless otherwise stated or at the discretion of FITLUC PTE. LTD.
3. If the Client cannot comply with any term contained within this document, the trainer has the right to take reasonable action against the Client, including (but not limited to):
a. Varying or terminating any part or all the remaining sessions in the package.
b. Terminating this contract
c. Taking legal actions against the Client
4. Waiver and release by Client:
a. I agree that the use of the gym’s facilities, programs, and services shall be undertaken at my sole risk. I release, waive and discharge the trainer from, and agree not to sue him for any and all liability, claims, demands, actions and causes of action whatsoever arising out of or in relation to any loss, damage or injury including death, that may be sustained by me or my charge or to any property owned by me or my charge – howsoever caused, arising either directly or indirectly out of my participation in, or use of, the training venue’s facilities, or his programs and services.
b. I am aware that the trainer excludes total liability for any mishap, accident, loss, damage, injury or death that may results from my use of the training venue/outdoors or any activity in connection with the use of the training venue. I unconditionally agree to the trainer’ exclusion of liability as a condition for using the venue.
c. I will be held responsible for any damage done to the training venue’s facilities as a result of my actions or negligence. I hereby agree to indemnify and hold harmless The trainer from any losses, claims, damages, liabilities, costs and expenses (including legal fees) that they may suffer or incur arising out of or in relation to, directly or indirectly, my (or my charge’s) presence and/or behaviour in the gym and during the course of the training program.
d. I declare that I am physically able to participate in all physical activities under the instructions of the trainer. I have either (a) had a physical examination and been given a physician's permission to participate in this exercise program; or (b) decided to participate in this exercise program without the approval of a physician.
e. I agree to promptly and fully disclose to the trainer any condition, impairment or injury which may have a deleterious effect on my training under the trainer. I understand that I have the complete right to stop or decrease exercise at any time during a session and that it is my obligation to inform the trainer of any symptoms such as fatigue, shortness of breath or chest discomfort.
f. There are no other warranties or representations made to me other than those expressly contained herein, and this document contains all the terms of the agreement between the trainer and myself. I acknowledge and agree that my training progress and results are subject to various factors including, without limitation, body type, nutrition, etc. and no guarantees of results are possible.
g. I give my consent to be contacted by the trainer via Phone Call, SMS, WhatsApp and Email.
h. This contract will be terminated after the completion of the training sessions included in the package or after the expiry date, whichever occurs earlier.
i. I further expressly agree that the agreement above is intended to be as broad and inclusive as is permitted by the laws of Singapore. If any portion thereof is held invalid, it is agreed that all remaining portions shall continue in full force and I agree to and sign all terms in this document as my own free act and deed, and acknowledge that no verbal or written representations, statements, or inducements, apart from the provisions above, have influenced me in agreeing to the terms above. Furthermore, by booking a FITLUC product or service, I am fully accepting responsibility for any actions as it pertains to this agreement.